This TuneGO Privacy Policy (the “Privacy Policy”) serve as a legal agreement between TuneGO, Inc., a Delaware Corporation, (“TuneGO,” we,” “our,” “us”) and you, the visitor, with respect to how we collect, use, protect, and disclose information and data when you use any of our Services, Site(s) or App(s). Unless otherwise defined in this Privacy Policy, capitalized terms shall have the definition as proscribed to them in our Terms of Use (the “Terms”). For clarification and avoidance of doubt, when in this Privacy Policy we use the term “TuneGO”, “we”, “our”, or “us”, we are referring to TuneGO, Inc., any and all affiliates and/or subsidiaries of TuneGO Inc., the TuneGO marketplace located at Marketplace.TuneGO.com, and any and all proprietary TuneGO mobile applications available on either iOS or Android.
Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use TuneGO.com and websites, other sites to which these Terms are applied and subdomains of the foregoing (collectively, the "Site") and any TuneGO mobile application, other content, applications, features, functionality, information and services offered by TuneGO, and any other time you interact with us (collectively, the "Services"). This Privacy Policy also explains your choices for managing your information preferences, including opting out of certain uses of your Personal Information (defined below). This Privacy Policy applies to all users of the Site and Services. The Site and Services are provided by TuneGO, Inc. ("Company" "we" "our" "us").
BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.
We collect the following categories and types of "Personal Information":
We use your Personal Information for the following categories of use:
We collect Personal Information from the following sources:
Service Providers
From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours ("Service Providers"). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, data storage and management, customer support, and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information other than as specified by us.
Our Affiliates
We may share Personal Information with businesses controlling, controlled by, or under common control with our Company
Our Customers and Partners
Part of providing the Services involves enhancing your experience by facilitating connections with our trusted partners, which include larger customers, creators, labels, catalog owners, and other stakeholders in the digital collectible ecosystem.
In certain instances, we may share your personal information with these partners to enrich your experience and offer you tailored opportunities. The types of personal information we may share include:
This sharing enables our partners to send you emails directly, ensuring that you're informed about the latest developments, offers, and opportunities that are most relevant to your interests in digital collectibles.
If our Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction. You will have the opportunity to opt out of any such transfer if, in our discretion, it will result in the handling of your Personal Information in a way that differs materially from this Privacy Policy.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Your privacy is paramount, and the sharing of your information with our partners is conducted with your consent and in accordance with applicable laws and regulations. You have the right to opt out of this sharing at any time by adjusting your privacy settings or contacting our support team. We will always provide clear options for managing your preferences regarding data sharing.
We take stringent measures to ensure that your personal information is protected. Our partners are carefully selected and bound by confidentiality agreements to ensure that they provide a level of data protection that aligns with our privacy standards. We also implement a range of technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
We may update this section of our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, before they become effective.
We use cookies (a small text file placed on your computer to identify your computer and web browser) and may use anonymous identifiers (a random string of characters that is used for the same purposes as a cookie). We use cookies and other similar technologies to analyze use of and improve the Site and Services and as described in the Advertising and Online Tracking Section of this Privacy Policy. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies. Some of our Service Providers (defined below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.
We use Google Analytics on the Site and Services to analyze how users use the Site and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
We also use a Hotjar to better understand our users’ needs and to optimize our Services. Hotjar is a technology service that helps us better understand our users’ experience (eg how much time users spend on which pages, links they choose to click, what users like and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and devices. This includes a device’s IP address (processed during your session and stored in de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, you may refer to the ‘about Hotjar’ section of Hotjar’s support site.
We may allow third-party companies to serve ads and collect certain information when you visit the Site and Services. These companies may use certain information (e.g. click stream information, web browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie to collect this information. Our systems do not recognize browser "Do Not Track" signals, but several of our Service Providers who utilize these cookies on our Site enable you to opt out of targeted advertising practices. To learn more about these advertising practices or to opt out of this type of advertising, you can visit www.networkadvertising.org or www.aboutads.info/choices/. We also provide you with additional tools to opt out of marketing from us. You can learn about this in the "Managing Your Information Preferences" section of this Privacy Policy.
Geolocation Data Collection and Use
Our applications are designed to enhance your experience by utilizing geolocation data to bring you closer to digital collectibles available in your vicinity. To provide this feature, our apps will request your permission to access your device’s geolocation in both the foreground and background.
The purpose of accessing your geolocation data includes:
By enabling geolocation services, you allow us to offer you a more personalized and engaging experience with our digital collectible platform.
Push Notifications
In conjunction with geolocation data, we use push notifications to inform you of digital collectibles in your immediate area. Upon downloading our application, you will be asked to grant permission for us to send these notifications to your device.
The notifications serve the following purposes:
You are in control of your data. You can manage your geolocation and push notification permissions at any time through your device’s settings. Disabling these permissions may affect the functionality and the interactive features offered by our app related to geolocation-based collectibles.
We are committed to protecting your privacy and handling your data transparently. The geolocation data and the use of push notifications are integral to providing our service and are handled in strict compliance with our privacy policy and relevant laws. We do not share your precise geolocation data with partners without your explicit consent.
We encourage you to review our full privacy policy to understand our data practices, your rights, and how we protect your information.
You can review, correct, update, or change your Personal Information or opt out of receiving certain e- mails by changing the relevant settings in your account or by e-mailing us at support@tunego.com. You can also opt out of receiving marketing e-mails from us by following the link provided at the bottom of all marketing e-mails you receive from us. You are able to opt out of receiving marketing e-mails from us, however, you cannot opt out of receiving all e-mails from us, such as e-mails about the status of your account. If you have questions or concerns regarding this Privacy Policy, please e-mail us at that same address.
Please be aware that whenever you share information on any public area of the Site or Services, that information may be accessed by others. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
Our Site and Services may contain links to other websites or allow others to send you such links. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.
The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the Site or Services, you are agreeing to the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.
To opt out of sharing your Personal Information with third parties for their direct marketing purposes, please e-mail us at support@tunego.com and clearly state your request, including your name, mailing address, e-mail address and phone number.
The data controller for the Site and Services is:
We use the information we collect about you to pursue the following purposes, which are necessary for the performance of the contract between us to provide you with the products or services you requested or which we consider in our legitimate interests:
Based on your voluntary consent, we also use:
In order to comply with our legal obligations, we may also use some of your Personal Information to detect and prevent illegal uses, abuse, spam, fraud, security incidents and other harmful activity or government or court orders.
You may have certain rights under EU, UK or Swiss data protection legislation with respect to your Personal Information, such as the right to:
If you wish to exercise any of your above rights, please reach out to us by any of the ways mentioned in the "Managing Your Information Preferences" section of this Privacy Policy.
Regarding the transfer of Personal Information to countries outside the EU, Switzerland, or the UK, we have entered, or will enter, into so-called "Standard Contractual Clauses" approved by the applicable data protection authorities for international transfer of personal information to controllers or processors established in third counties as the case may be, when appropriate.
The principle that we apply is that your Personal Information will be deleted when it is no longer necessary for the purpose for which it was collected.
We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes will go into effect on the "Revised" date shown in the revised Privacy Policy. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.
If you have any questions or concerns, you may contact us at support@tunego.com.
PLEASE PRINT A COPY OF THIS PRIVACY POLICY FOR YOU RECORDS AND PLEASE CHECK THE SITE FREQUENTLY FOR ANY CHANGES.